Effective Date: July 12, 2026

 

Welcome

Welcome to FLIGHT! Journey 2 Excellence ("FLIGHT!," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, communication with our office, and participation in our services.

By accessing our website, scheduling an appointment, or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

 

About FLIGHT! Journey 2 Excellence

 

FLIGHT! Journey 2 Excellence is a pediatric speech-language therapy and educational services practice located in Conroe, Texas.

Our services may include:

• Speech-language evaluations

• Speech-language therapy

• Language intervention

• Articulation therapy

• Fluency therapy

• Social communication intervention

• Private tutoring

• Academic intervention

• Educational consultations

• STEAM enrichment

• Parent education

• Related educational support services

Services may be modified or expanded at any time.

 

Eligibility

 

Our services are intended for parents, legal guardians, and individuals authorized to make educational or healthcare decisions for a child.

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By using our services, you represent that the information you provide is accurate and complete.

 

Scheduling Appointments

 

Appointments may be scheduled through:

• SimplePractice

• Wix Bookings

• Telephone

 

Appointment availability is subject to change.

Submission of a scheduling request does not guarantee an appointment until confirmed by our office.

 

Appointment Confirmations

 

FLIGHT! Journey 2 Excellence may communicate with clients using:

• Telephone calls

• Email

• Text messages (SMS)

• Voicemail

 

These communications are used for appointment confirmations, reminders, scheduling updates, and customer service.

 

By providing your contact information, you consent to receive these communications.

 

SMS Communications

 

If you provide your mobile phone number, you consent to receive text messages related to:

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Client support communications

 

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance or contact our office at (936) 703-3707.

 

Your consent to receive text messages is not a condition of receiving services.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services.

 

Fees and Payment

 

FLIGHT! Journey 2 Excellence currently operates primarily as a private-pay practice.

 

Payment expectations, fees, and financial policies will be communicated before services are provided.

Invoices are sent electronically by email.

 

Accepted payment methods may change as our practice grows.

Insurance participation may become available in the future.

 

Cancellation and Missed Appointments

We respectfully request advance notice if you need to cancel or reschedule an appointment.

 

Repeated missed appointments or excessive cancellations may result in modification or discontinuation of services at the discretion of FLIGHT! Journey 2 Excellence.

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Any applicable cancellation or late cancellation fees will be communicated to clients before being assessed.

 

Educational and Clinical Services

Speech-language therapy and tutoring outcomes vary from child to child.

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While our clinicians and educators strive to provide high-quality, evidence-based services, FLIGHT! Journey 2 Excellence cannot guarantee specific educational, academic, or therapeutic outcomes.

 

Parent Participation

Parents and legal guardians play an essential role in a child's progress.

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Families may be asked to:

• Participate in home practice activities

• Provide requested records

• Communicate changes in medical or educational status

• Attend conferences when appropriate

 

Website Use

 

Users agree to use this website only for lawful purposes.

 

You agree not to:

• Attempt unauthorized access to our systems

• Upload malicious software

• Interfere with website operation

• Misrepresent your identity

• Submit false information

 

Intellectual Property

 

All content on this website—including text, graphics, logos, photographs, educational materials, downloadable resources, and branding—is the property of FLIGHT! Journey 2 Excellence unless otherwise noted.

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No material may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

 

Third-Party Services

 

Our website may integrate with third-party service providers, including:

• SimplePractice

• Wix

• Scheduling platforms

• Secure communication providers

• AI phone assistant technology

 

These providers operate under their own terms and privacy policies.

FLIGHT! Journey 2 Excellence is not responsible for the policies or practices of third-party platforms.

 

Disclaimer of Warranties

 

Our website and services are provided on an "as available" and "as is" basis.

FLIGHT! Journey 2 Excellence makes no warranties regarding uninterrupted website availability, technical performance, or error-free operation.

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Limitation of Liability

 

To the fullest extent permitted by law, FLIGHT! Journey 2 Excellence shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Nothing in these Terms limits liability where prohibited by applicable law.

 

Indemnification

 

You agree to indemnify and hold harmless FLIGHT! Journey 2 Excellence, its owners, employees, contractors, and representatives from claims arising from your misuse of the website or violation of these Terms.

 

Privacy

 

Your use of our website is also governed by our Privacy Policy.

 

We encourage all users to review our Privacy Policy to understand how information is collected, used, and protected.

 

Changes to These Terms

 

We reserve the right to update or modify these Terms at any time.

 

Changes become effective upon posting to our website.

 

Continued use of our website or services after changes constitutes acceptance of the revised Terms.

 

Governing Law

 

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in Texas.

 

Contact Information

 

FLIGHT! Journey 2 Excellence

2517 N. Frazier St., Suite 2700

Conroe, TX 77303

Phone: (936) 703-3707

Email: info@flightjourney2excellence.com

Website: www.flightjourney2excellence.com

 

Acceptance of Terms

By using this website, scheduling an appointment, or receiving services from FLIGHT! Journey 2 Excellence, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.